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FAQ for Office

Frequently Asked Questions

  • Can you print something or mail something for me?

We do not currently offer printing services or courier services.

  • Where can I get supplies / furniture for my office?

You can order supplies online at cornershop.com or visit Jumbo or Easy in Costanera Center to buy supplies. You can order furniture online at sodimac.com with a chilean bank card or falabella.com with an international credit card. You can also visit Homecenter to purchase furniture with an international credit card. Libreria Partenon at Avda Providencia 2525 also offers offices supplies.

  • My office is too hot or too cold. What can I do?

The building uses thermostats that are shared between offices so you will need to negotiate a temperature that works for all the offices. Please see the A/C and Heater section above for other tips.

  • The internet is too slow. What can I do?

We have installed 150Mbps fiber optic lines in the office, the fastest offered in the building. Most internet issues are related to Wifi signal and bandwidth issues. If you have Wifi issues, we recommend you run a cable from the internet modem to your office and purchase your own personal office Wifi router. We recommend this model Router.Dual-Band.AC750.Archer.C20 for a 3 person team and this model Router.Dual-Band.Gigabit.AC1750.ArcherC7 for 4 or more people. If this does not resolve your issues, you may contract independent internet service for your office. The main providers for the building are Movistar and Entel.

  • Can you order X item for the kitchen, conference room, bathroom, terrace, etc.?

If you feel we are missing some basic items are have suggestions on how we can improve layout, please send a detailed email to support@andesproperty.com . Please include a link to the item you would like us to order as well as a description of why you need the item so we can evaluate the request.

  • The fridge is always filled with rotten foods, what can we do?

It’s individual companies and their staff’s responsibility to be considerate and keep common areas clean and the fridge clear of rotting food. Please do your best to take care of the items you put in the fridge. Once a month, we we also ask the cleaning staff to go through and clear out the fridge of any rotting foods.